Shipping & Delivery Policy
Last Updated: September 2026
GHAZI Bicycle & Spare Parts Trading LLC provides delivery services across the United Arab Emirates.
1. Delivery Area
We currently offer delivery within the UAE.
Delivery availability may vary depending on the product type, product size, destination, and stock location. Large products such as golf carts, cargo TukTuks, electric tricycles, and other mobility may require special delivery arrangements.
2. Order Processing
Orders are normally processed within 1–2 business days after payment or order confirmation. Orders containing large mobility or products requiring special preparation may require additional processing time.
If additional time is required, our team will contact the customer.
3. Estimated Delivery Time
Standard UAE deliveries are normally completed within approximately 3–7 business days after order processing.
Delivery times are estimates and may vary because of:
– Delivery location
– Product availability
– Product size or weight
– Courier or transport availability
– Weather conditions
– Public holidays
– Traffic or other circumstances beyond our reasonable control
4. Delivery Charges
Applicable delivery charges are displayed during checkout where available.
Some products may qualify for free delivery or promotional delivery offers. Any such offer will be clearly indicated on the relevant product page or during checkout. For large mobility , specialized transport charges may apply.
5. Large and Heavy Products
Golf carts, cargo TukTuks, large electric tricycles, UTVs, and similar products may require dedicated transportation. The delivery method and estimated delivery time may therefore differ from standard parcel deliveries. Our team may contact the customer after the order is placed to confirm delivery arrangements.
6. Delivery Address
Customers are responsible for providing an accurate and complete delivery address and contact number.
Incorrect or incomplete information may cause delivery delays or additional delivery charges.
7. Receiving Your Order
Customers should inspect the package or mobility for visible damage when possible. If significant damage is visible, customers should document the condition with photographs and contact GHAZI Bicycle as soon as possible.
8. Failed Delivery
If delivery cannot be completed because the customer is unavailable, the delivery address is incorrect, or the customer refuses an otherwise valid delivery, additional delivery or collection charges may apply.
9. Product Availability
Products displayed on the website are subject to availability.
If an ordered product becomes unavailable before dispatch, we will contact the customer to discuss an appropriate solution, which may include an alternative product, revised delivery arrangement, or refund where applicable.
10. Delivery and Installation
Unless specifically stated on the product page or agreed in writing, delivery does not automatically include installation, assembly, registration, road licensing, or other government-related services.
Where a product requires registration, licensing, or compliance with local regulations, customers are responsible for complying with applicable requirements unless GHAZI Bicycle has expressly agreed to provide such services.